Through web-based app delivery, OEM’s deliver real-time IIoT data, fuel customer engagement, customer satisfaction, and bottom-line results.
Power Telematics IoT CX Case Study
Power Telematics, Inc., provides remote monitoring and vehicle tracking solutions to the emergency power generator systems industry across the US. From their base in Metro Atlanta, PTI is a 10-year-old IIoT services systems integrator and value-added reseller led by Andy Briggs, President, who brings over 30 years of generator services experience. Their primary customers are […]
What is an API and How Can You Use It?
The API, or Automated Programing Interface, has become an indispensable part of modern IIoT.
Customer Engagement Fueled by Reporting That Matters
Through web-based app delivery, OEM’s deliver real-time IIoT data, fuel customer engagement, customer satisfaction, and bottom-line results.
IIoT and Customer Experience Drives Equipment Specific Personalization
A couple of our most fundamental insights into successful IIoT and online Customer Experience (CX) have their roots in the dark ages of the internet over 20 years ago. More than a decade before ap stores or high-speed cellular data, when machine connectivity might well run $20K per instance, we were building complex web-based applications for […]
