IIoT

In today’s competitive industrial and manufacturing landscape, customer experience doesn’t stop at the OEM—it extends to every distributor, service partner, and third-party that interacts with the end user. Yet, many OEMs still rely on disconnected systems, generic tools, or unbranded solutions when it comes to enabling their partners in the field.

In machine building and OEM operations, field service is often treated as a reactive cost center—something that kicks in when things go wrong. But what if your service operations could become a strategic source of insight and differentiation?

While differentiation helps win sales, profitability comes from operational efficiencies and new revenue opportunities.

Knowing where your machines are, their condition, and how they’re being used is critical to running a profitable and efficient operation. That’s where interactive mapping with live locations, machine statuses, and customizable data, powered by Scante.net, becomes indispensable.

Scante.net is transforming how OEMs deliver on the expectation of branded IoT systems for exceptional customer experiences (CX). By offering a white-labeled, branded IoT system in a platform that integrates IoT data, service information, and customer support, Scante empowers machine builders to launch fully functional, customer-facing digital ecosystems without building everything from scratch.