As connected machines and remotely monitored sensors become more prevalent, businesses across industries are exploring IoT-driven business models to disrupt their markets and stay ahead of the competition. These innovative models enable companies to move beyond one-time product sales and into ongoing relationships with their customers, unlocking new revenue streams and transforming how they deliver services.
Customer Experience
Benefits of IoT
Providing customers online product support, dashboards, control panels/alerts, analytics, reporting, parts, and services are just some of the benefits of IoT.
The Critical Role of IoT Data in AI and Machine Learning for the Future
Internet of Things (IoT) is no longer just an innovative feature—it has become the backbone for driving Artificial Intelligence (AI) and Machine Learning (ML) efforts in the manufacturing world and beyond
Using IoT to Build Customer Relationships
Use IoT to build customer relationships and loyalty through great customer experiences.
IIoT and Customer Experience Drives Equipment Specific Personalization
A couple of our most fundamental insights into successful IIoT and online Customer Experience (CX) have their roots in the dark ages of the internet over 20 years ago. More than a decade before ap stores or high-speed cellular data, when machine connectivity might well run $20K per instance, we were building complex web-based applications for […]
