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Preventive Maintenance

Feb 17 2021

IIoT and Customer Experience Drives Equipment Specific Personalization

IoT and Customer Experience

A couple of our most fundamental insights into successful IIoT and online Customer Experience (CX) have their roots in the dark ages of the internet over 20 years ago. More than a decade before ap stores or high-speed cellular data, when machine connectivity might well run $20K per instance, we were building complex web-based applications for […]

Written by Jon Prescott · Categorized: IoT · Tagged: Customer Experience, CX, IIoT, Machine Builder, OEM, PM, Preventive Maintenance, TCO, Total Cost of Ownership

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