Whether you are looking for improved documentation and accountability from your personnel, IoT data triggers for service sales, or game-changing customer portals integrating multiple technologies, Scante’s IoT CX systems provide a cost-effective and rapidly deployable solution.
By embracing automation and IoT technology, your service company can elevate operations to new heights—offering improved visibility, faster service, and better customer experiences.
Preventive Maintenance
Leveraging IoT-driven Business Models
As connected machines and remotely monitored sensors become more prevalent, businesses across industries are exploring IoT-driven business models to disrupt their markets and stay ahead of the competition. These innovative models enable companies to move beyond one-time product sales and into ongoing relationships with their customers, unlocking new revenue streams and transforming how they deliver services.
Benefits of IoT
Providing customers online product support, dashboards, control panels/alerts, analytics, reporting, parts, and services are just some of the benefits of IoT.
IIoT and Customer Experience Drives Equipment Specific Personalization
A couple of our most fundamental insights into successful IIoT and online Customer Experience (CX) have their roots in the dark ages of the internet over 20 years ago. More than a decade before ap stores or high-speed cellular data, when machine connectivity might well run $20K per instance, we were building complex web-based applications for […]
