Leveraging IoT for New Business Models: Scante’s Solutions for Market Disruption
As connected machines and remotely monitored sensors become more prevalent, businesses across industries are exploring IoT-driven business models to disrupt their markets and stay ahead of the competition. These innovative models enable companies to move beyond one-time product sales and into ongoing relationships with their customers, unlocking new revenue streams and transforming how they deliver services.
At Scante, we provide configurable, white-label IoT Customer Experience (CX) systems that allow businesses to deploy these new models rapidly and effectively. Our systems are well-tested, robust solutions designed for companies that want to embrace the power of IoT to enhance customer relationships, optimize services, and drive long-term growth.
Long-Term Service Agreements (LTSA): A Profitable Post-Sale Revenue Stream
For machine builders or suppliers whose products have long service lives with ongoing maintenance and repair needs, Long-Term Service Agreements (LTSA) present an excellent opportunity for lucrative, ongoing revenue. By monitoring machine health and productivity over time, businesses can offer customers value-added services that extend well beyond the initial sale.
With Scante IoT systems, you can store years of operational and preventive maintenance data, fault codes, and other critical usage parameters—ensuring you can closely monitor equipment performance, no matter where it’s located in the world. Features like scheduled production reports, custom analytics, and automated maintenance alerts streamline the LTSA process, making it easy to stay connected with your customers.
Standard features within Scante systems, such as predictive maintenance (PdM), service request tools, and photo and video documentation, provide a comprehensive approach to supporting your LTSA efforts. These tools ensure seamless communication, continuous monitoring, and an ongoing relationship with your customers.
Customer Process Monitoring: Enhancing Daily Operations
Many industrial services and consumables markets are now deploying IoT-enabled sensors within their customers’ facilities to monitor critical processes and equipment conditions. This allows for real-time tracking of operational data and helps customers optimize daily activities while maintaining equipment health.
At Scante, we enable process monitoring for industries such as:
- Metalworking fluids – Monitoring fluid concentrations, ensuring optimal performance.
- Industrial lubricants – Tracking oil quality, helping to predict maintenance needs before costly breakdowns occur.
By providing these insights, businesses can offer ongoing support and automated resupply solutions, making sure customers’ operations remain smooth and efficient.
Pay for Performance (P4P) and Equipment as a Service (EaaS): Monetizing Equipment in New Ways
Pay for Performance (P4P) and Equipment as a Service (EaaS) models represent a shift in how companies monetize their equipment. Instead of selling machines outright, businesses can charge customers based on the performance or usage of their equipment. This not only provides customers with more flexible payment options but also opens up recurring revenue streams for the equipment provider.
Scante’s IoT/CX systems offer the machine monitoring, automated reporting, preventive maintenance, and support documentation necessary to enable these business models. Whether you’re looking to monitor how much output a machine produces or charge customers based on equipment uptime, Scante provides the real-time data and user-friendly portals to make it happen.
Additionally, our robust Scante API allows for cost-effective enterprise integration, ensuring that your P4P or EaaS systems can easily communicate with other internal and third-party systems, further enhancing efficiency.
Rental Fleets: Monitoring Widely Deployed Equipment
Rental equipment presents its own unique challenges, especially when the equipment is spread across multiple locations. From compressed air systems to mobile heating units, oil filtration systems, and generators, businesses need reliable ways to track their fleet’s performance, health, and location.
With Scante’s IoT/CX systems, rental companies can deploy GPS location tracking, fault code alerts, and automated reporting to gain real-time insights into their fleet’s status. This data ensures you can provide prompt maintenance, avoid costly breakdowns, and offer better service to your rental customers.
Our distributor apps allow rental companies to offer their partners or subsidiaries branded solutions that seamlessly integrate into a centralized cloud-based repository. This means that no matter how many systems or operations you have, all your data is rolled into one central hub, making management and reporting a breeze.
Comprehensive Solutions for Emerging Business Models
Whether you’re looking to implement Long-Term Service Agreements, process monitoring, Pay for Performance, or support for rental fleets, Scante’s IoT CX systems offer the tools needed to transform your operations. We provide a variety of customer-facing interfaces and internal tools that enable businesses to manage their assets, monitor performance, and strengthen customer relationships.
With features like automated notifications, real-time monitoring, and integrated documentation, Scante helps you stay connected with your customers while optimizing your internal processes. Our systems are designed to be flexible, scalable, and rapidly deployable—allowing you to disrupt your market and grow your business without the high cost and risk of custom development.
Embrace the future of IoT-driven business models with Scante, and discover how our systems can help you build lasting, profitable relationships with your customers while optimizing your service operations.
