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Scante IoT CX News and Blog

Regression Models for Machine Learning

Regression Modeling Basics for AI / Machine Learning

Jon Prescott
May 6, 2025

Regression models turn data into foresight — but picking the right model turns foresight into real, actionable results. Success comes from not just using data but using it wisely.

Continue Reading Regression Modeling Basics for AI / Machine Learning

CX informs IIoT

How CX Informs IIoT Systems

Jon Prescott
April 2, 2025

Discussion of how customer experience (CX) informs IIoT apps and website designs created by Scante for industrial users and end customers.

Continue Reading How CX Informs IIoT Systems

webinar

On Demand Webinar: The Critical Role of IoT Data in AI and Machine Learning for the Future

Jon Prescott
March 10, 2025

In this impactful webinar, president and co-founder of Scante, Jon Prescott discusses today’s rapidly evolving industrial landscape, and how the Internet of Things (IoT) has become the backbone for driving Artificial Intelligence (AI) and Machine Learning (ML) efforts in the manufacturing world and beyond.

Continue Reading On Demand Webinar: The Critical Role of IoT Data in AI and Machine Learning for the Future

IIoT Benefits for OEMs

The 10 Biggest Benefits of IIoT for OEMs

Jon Prescott
March 2, 2025

Benefits of IIoT for OEMs include improving their operational efficiency and product quality, as well as creating new business models and revenue streams, ultimately driving growth and competitiveness in the market.

Continue Reading The 10 Biggest Benefits of IIoT for OEMs

IIoT Mobile Solutions

Transforming Service Operations with IIoT and Mobile Solutions

Jon Prescott
February 4, 2025

Whether you are looking for improved documentation and accountability from your personnel, IoT data triggers for service sales, or game-changing customer portals integrating multiple technologies, Scante’s IoT CX systems provide a cost-effective and rapidly deployable solution.
By embracing automation and IoT technology, your service company can elevate operations to new heights—offering improved visibility, faster service, and better customer experiences.

Continue Reading Transforming Service Operations with IIoT and Mobile Solutions

IoT-driven business models

Leveraging IoT-driven Business Models

Jon Prescott
January 9, 2025

As connected machines and remotely monitored sensors become more prevalent, businesses across industries are exploring IoT-driven business models to disrupt their markets and stay ahead of the competition. These innovative models enable companies to move beyond one-time product sales and into ongoing relationships with their customers, unlocking new revenue streams and transforming how they deliver services.

Continue Reading Leveraging IoT-driven Business Models

Benefits of IoT

Benefits of IoT

Jon Prescott
December 1, 2024

Providing customers online product support, dashboards, control panels/alerts, analytics, reporting, parts, and services are just some of the benefits of IoT.

Continue Reading Benefits of IoT

IoT build customer relationships

Using IoT to Build Customer Relationships

Jon Prescott
October 9, 2024

Use IoT to build customer relationships and loyalty through great customer experiences.

Continue Reading Using IoT to Build Customer Relationships

Manufacturers want IIoT CX

Why Manufacturers Want Branded IIoT and Customer Experience (CX) Websites and Apps

Jon Prescott
September 19, 2024

The API, or Automated Programing Interface, has become an indispensable part of modern IIoT.

Continue Reading Why Manufacturers Want Branded IIoT and Customer Experience (CX) Websites and Apps

GFS Connected Paint Booths

Global Finishing Solutions Announces Connected Paint Booth System

Jon Prescott
October 31, 2023

Through web-based app delivery, OEM’s deliver real-time IIoT data, fuel customer engagement, customer satisfaction, and bottom-line results.

Continue Reading Global Finishing Solutions Announces Connected Paint Booth System

API

What is an API and How Can You Use It?

Jon Prescott
October 10, 2023

The API, or Automated Programing Interface, has become an indispensable part of modern IIoT.

Continue Reading What is an API and How Can You Use It?

Customer Engagement Reporting

Customer Engagement Fueled by Reporting That Matters

Jon Prescott
September 9, 2023

Through web-based app delivery, OEM’s deliver real-time IIoT data, fuel customer engagement, customer satisfaction, and bottom-line results.

Continue Reading Customer Engagement Fueled by Reporting That Matters

IIoT and Customer Experience

IIoT and Customer Experience Drives Equipment Specific Personalization

Jon Prescott
August 17, 2023

A couple of our most fundamental insights into successful IIoT and online Customer Experience (CX) have their roots in the dark ages of the internet over 20 years ago. More than a decade before ap stores or high-speed cellular data, when machine connectivity might well run $20K per instance, we were building complex web-based applications for…

Continue Reading IIoT and Customer Experience Drives Equipment Specific Personalization

IoT/CX Moves Industrial Services

IoT/CX to Move Industrial Services Ahead

Jon Prescott
July 28, 2023

View Post In conversation with the CIO of a billion-dollar MRO supply and services company recently, he related their problems with IIoT (and Information Technology in general) for their large industrial services business. They successfully purchase and deploy sophisticated capital equipment all the time, but they’d not been able to implement much on the IT…

Continue Reading IoT/CX to Move Industrial Services Ahead

Slow IoT Uptake

Slow IoT Uptake at Whirlpool

Jon Prescott
April 12, 2023

There was a nice little article in the Washington Post on slow uptake for customer facing IoT features at Whirlpool.

Continue Reading Slow IoT Uptake at Whirlpool

IoT Chips Low Power Comms

IoT Chips and Low Power Comms

Jon Prescott
March 27, 2023

The other day, EETimes reported on ARM’s efforts towards IoT chip designs powered by energy harvesting.

Continue Reading IoT Chips and Low Power Comms

Push Notifications and IoT

Push Notifications and IoT

Jon Prescott
February 17, 2023

Push Notifications and IoT are interlinked at Scante with our IoT driven customer experience apps for durable goods companies.

Continue Reading Push Notifications and IoT

Qualcomm sells Omnitracs

Qualcomm sells Omnitracs

Jon Prescott
January 27, 2023

Yesterday Qualcomm announced the sale of one of the business units that built the company: Omnitracs, the fleet management technology division that pioneered GPS location tracking in over-the road trucking.

Continue Reading Qualcomm sells Omnitracs

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