Case Studies
These Case Studies demonstrate our real-world successes, credibility and trust, showcase our product capabilities, provide social proof, guide product development and differentiate us from our competitors.
The Scante Case Studies page is designed to showcase how real OEMs and industrial equipment providers are using Scante’s IoT and Customer Experience (CX) platforms to drive measurable results across service, support, and revenue operations. This page serves as a practical guide for companies exploring digital transformation—offering clear, evidence-based examples of how Scante solutions are applied in the field.
Specific Use Cases
Each case study tells a specific success story: how an OEM leveraged Scante’s system to deliver white-label remote diagnostics, automate service workflows, reduce machine downtime, or enhance the post-sale experience for their customers. The goal is to demonstrate what’s possible. Not in theory, but in practice. From mobile service teams using Scante’s data capture tools, to customers accessing real-time equipment dashboards and documentation. These stories highlight how IoT and CX investments translate into real-world improvements.
The Case Studies page is also an educational tool for product managers, service leaders, and executives who want to understand the ROI of IoT and CX technologies in a practical context. Additionally, Case Study examples help answer key questions: What kind of data should we collect? How do we engage customers with digital service tools? What results can we expect in terms of efficiency, satisfaction, and profitability?
Furthermore, by sharing diverse examples across industries and equipment types, the Scante Case Studies page helps OEMs envision their own path forward. Whether you’re launching your first connected product initiative or scaling a global deployment, these stories offer insight into common challenges, proven strategies, and the flexibility of Scante’s platform to meet unique operational needs.
Ultimately, the purpose of the Case Studies page is to inspire confidence and action—showing that digital service transformation is not just achievable, but already happening today with Scante.
Case Studies
Global Finishing Solutions IoT CX Case Study
The Business Situation Global Finishing Solutions (GFS) based in Osseo, Wisconsin, is a leading global provider of finishing solutions and paint booths within the automotive, industrial, aerospace, and defense markets, among others. More than 325 employees contribute to GFS’s success in several locations across the US and in Canada. Analyzing service history and equipment performance…
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Power Telematics IoT CX Case Study
This Power Telematics IoT/CX Case Study demonstrates how they provide remote monitoring and vehicle tracking solutions to the emergency power generator systems industry across the US. From their base in Metro Atlanta, PTI is a 10-year-old IIoT services systems integrator and value-added reseller led by Andy Briggs, President, who brings over 30 years of generator…
ARPAC IoT CX Case Study
ARPAC is a leading packaging machinery provider based in Chicago, IL, USA. ARPAC’s palletizing and shrink-wrapping machines are used globally by diverse consumer and commercial product manufacturers. In this ARPAC IoT/CX Case Study we examine the problems faced in their production environment and how they attempted to solve them initially. Previous IoT applications efforts had…
Osprey Corporation IoT CX Case Study
Osprey Corporation, based in Atlanta, Georgia, USA, manufactures complex, factory-scale air filtration systems for fiber insulation, fabrics, diapers, and many other fibrous products. In this Osprey IoT/CX Case Study we examine their filtration systems installed in factories across Eurasia and North America, Osprey’s needs were complex and significant regarding operations monitoring, PLC remote access, and…
