This Power Telematics IoT/CX Case Study demonstrates how they provide remote monitoring and vehicle tracking solutions to the emergency power generator systems industry across the US. From their base in Metro Atlanta, PTI is a 10-year-old IIoT services systems integrator and value-added reseller led by Andy Briggs, President, who brings over 30 years of generator services experience. Their primary customers are generator dealers, distributors, and independent service companies located across North America that desire to grow their business, provide superior customer service to ensure happy and loyal customers, increase the reliability of the generator equipment they maintain, and significantly improve their overall profitability.
Power Telematics provides generator service companies with a single source for all generator monitoring systems and service vehicle tracking applications. By partnering with leading manufacturers, they provide their customers a wide variety of edge devices, gateway solutions, and accessory components to provide the “best IIoT solution for the application at the best price.”
The Power Telematics’ user interface, Power Link, enabled by Scante, is a cost-effective solution specifically designed for generator service companies to improve the level of service they provide. Power Link offers customers a custom generator monitoring solution they can market as their own. Power Link monitors and tracks stationary and mobile generators, mobile equipment, assets, vehicles, and customer locations 24 hours a day, logging all activity in one place and ensuring that equipment will work when the power goes out. Instead of inspections once or twice a year for equipment health, assets are monitored continuously 24/7. Click to read more.
